Frequently Asked Questions

FAQs

These are some of the most Frequesntly Asked Questions that we receive when people are enquiring about our the Desert Storm Adventure tours. Simply click on a question to view our answer.

If you have a question that's not covered below, or a booking enquiry, please don't hesitate to contact us.

Do I need to sign a Waiver?: Yes. We require all passengers to sign a 'Waiver and Liability Release Agreement. You can download this form here to save time on the day.
What shall I bring with me?: Don't forget your hat, sunglasses and your camera for some memorable photos.
What shall I wear?: Please wear any casual clothes and dress according to the weather. Hat and sunglasses are usually required. Shoes are not essential as the sand does not get too hot underfoot. A jacket is seldom required in spring, summer and autumn.
Are there any weight restrictions?: The vehicle has been specifically designed to give passengers a safe, thrilling and comfortable ride, therefore there is a maximum payload permitted. The entrance ladder, seating and sandboards are all designed to carry a maximum weight of 100kg. We are unable to carry any passenger over the weight of 100kg.
How many people does the bus hold?: The bus seats up to 36 people. Due to the vehicle having a maximum payload the actual number of passengers can vary depending on how many adults and children there are.
Are there any age restrictions?: There are no age restrictions, however children under 3 years old must sit on an adults knee at all times. Parents must consider if this adventure tour is appropriate for young children. Although we have a 100% safety record some young children may get frightened due to the nature of the ride, loud music and screams from other passengers.
Do I need to book?: In order for us to operate efficiently bookings are essential. Just turning up and trying to get on board usually ends in dissapointment but is worth a try if you happen to be in Lancelin.
How long are the tours?: Please see our Pricing & Duration page.
What are the departure times?: Departure times vary daily as we try to accommodate weather conditions and peoples itineraries. Please contact us when you have a date in mind.
What are minimum numbers?: We require a minimum number of 12 people to operate a tour however they do not have to be from the same group. The majority of tours are organised by combining smaller groups together. Please contact us even if you only require 1 seat.
Is sandboarding included?: Sandboarding is included on all tours and is part of the ticket price. Sandboarding is not compulsory however it is relatively easy and is a fun experience.
Is anything not permitted on board?: Food of any description (including chewing gum) is not permitted on board the Desert Storm. No drinks other than a small bottle of water. No large bags. No esky's. No umbrellas.
What if it rains?: Tours are conducted all year round. Postponement or cancellation due to extreme weather conditions may be necessary but seldom eventuates. Our sandboards can be operated in wet conditions.
How many tours are there per day?: As we organise tours according to numbers the number of tours operating can vary on a daily basis.
Is the tour suitable for a physically disabled person?: Whilst we would love to accommodate everybody we have to remind you that the tour is an adventure based activity and includes sandboarding. Access into the vehicle is through the floor via a ladder measuring 2 metres in length. Only people that can climb a ladder unassisted will be able to participate.